Privacy Policy

Effective Date: May 8, 2026

Welcome to Shop The Shack (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you make a purchase, sign up for emails, contact us, or interact with our website, we may collect:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information

  • Order history

Automatically Collected Information

When you visit the website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Time spent on pages

  • Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website functionality and user experience

  • Send promotional emails or marketing communications

  • Detect fraud and maintain website security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting services

  • Email marketing platforms

  • Analytics providers

These third parties are only permitted to use your information as necessary to provide services on our behalf.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve performance

  • Support marketing and advertising efforts

You can adjust your browser settings to refuse cookies; however, some website functionality may be affected.

5. Email Marketing

If you subscribe to our mailing list, we may send promotional emails, updates, or special offers. You may unsubscribe at any time by clicking the “unsubscribe” link included in our emails.

6. Payment Security

Payment transactions are processed through secure third-party payment providers. We do not store or retain full credit card information on our servers.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Shop The Shack
Website: shoptheshack.org
Email: infor@shoptheshack.org